Introduction
Welcome to The Ex Factor 2.0, a relationship guide designed to help you reconnect with your ex. At The Ex Factor 2.0, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (www.theexfactor20.com), purchase our program, or engage with our services.
This policy complies with US laws, including the California Consumer Privacy Act (CCPA), and is designed for our US audience. If you have questions, contact us at support@theexfactor.com.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, billing address, and payment details provided during purchase of The Ex Factor 2.0.
- Usage Data: IP address, browser type, pages visited, and time spent on our site, collected via cookies and analytics tools.
- Communication Data: Information you share via emails, support forms, or our community platform.
How We Use Your Information
Your data helps us provide and improve The Ex Factor 2.0. We use it to:
- Process your purchase and deliver the program.
- Send order confirmations, updates, and promotional emails (with your consent).
- Analyze site usage to enhance user experience.
- Respond to support inquiries and provide customer service.
- Comply with legal obligations.
Sharing Your Information
We do not sell your personal information. We may share data with:
- Service Providers: Trusted partners like payment processors (e.g., Clickbank) and email marketing platforms, who adhere to strict privacy standards.
- Legal Authorities: If required by law or to protect our rights.
Your Rights (CCPA)
Under the CCPA, California residents have the right to:
- Know what personal information we collect and how it’s used.
- Request deletion of your data.
- Opt out of data sharing (we do not sell data).
To exercise these rights, email support@theexfactor.com. We respond within 45 days.
Cookies and Tracking
We use cookies to enhance your experience on The Ex Factor 2.0 website. Cookies help us track site usage, remember preferences, and serve relevant ads. You can manage cookie settings in your browser.
Data Security
We use industry-standard encryption (e.g., SSL) to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our site may link to external websites (e.g., Clickbank). We are not responsible for their privacy practices. Review their policies before sharing data.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with an updated “Last Updated” date. Check back regularly.
Contact Us
For questions about this Privacy Policy or your data, contact us at:
Email: support@theexfactor.com
Address: The Ex Factor 2.0 Support, 123 Relationship Lane, Suite 100, Los Angeles, CA 90001